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+332 35 00 30 01
MON-FRI 9.30am-12.30pm / 1.30pm-6.30pm
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Opening times and contact details

Home > Opening times and contact details

Opening times and contact details

 

At OPS-store, our commercial department is available for any inquiry regarding an ongoing or already placed order via our online contact form here or by phone on (+33) 2 35 00 30 01 (dial 1 or 2 to contact the commercial department) Monday to Friday, 9:30am - 12:30am to 1:30 pm to 6:30pm.

For any mechanical-related inquiry or customer service, we also have an available technical department which is reachable via our online written contact form or directly by phone on (+33) 2 35 00 30 01 (dial 3 or 4 to reach the said department) Monday to Friday, 9:30am - 12:30am to 1:30 pm to 6:30pm.

The people from our commercial department speak English and can answer your questions on the phone. 

If you think your inquiry is very specific or too technical, we recommend you contact us via our online written contact form or by email so that we can get back to you with the best information we can. 

Our structure in ISNEAUVILLE (5 min from Rouen):

Postal address : 130 rue Nicole Oresme - ZAC Plaine de la Ronce, 76230 Isneauville

Phone number: +332 35 00 30 01

E-mail: contact@ops-store.fr

Opening times: from 9:30am - 12:30am to 1:30 - 6:30pm, Monday to Friday.

Useful links: Facebook , Instagram.

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same-day
shipping

Your parcel shipped the same day!

We ship your order the same day, if your payment is received before 3.30pm and the items are in stock. The order is handed over to the carrier of your choice at the end of the day. You will then receive your tracking number by email.

Orders placed over the weekend will be dispatched on the following Monday. Orders placed on public holidays will be dispatched on the next working day.

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WAREHOUSE IN FRANCE
real-time stock

Our warehouses are based in France!

All your orders are shipped directly from our warehouses based in Normandy. This means we can guarantee fast parcel delivery with French and local partners!

Our stocks are updated in real time!

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Our team is available
Monday to Friday
9:30 > 18:30

Our teams are available from 9.30 a.m. - 12.30 p.m to 1.30 p.m - 6.30 p.m !

Our technicians from the worshop are available by phone at +332 35 00 30 01 from monday to friday.

To contact our various departments, dial the folowing numbers :

  • #1 - Pre-sales service : For pre-sales advice or information on the progress of your order
  • #2 - Administrative department : Your order has not yet been dispatched, you would like to modify it or contact the accounts department
  • #3 - After-sales service : Your order has been dispatched and you would like to contact the after-sales service
  • #4 - OPS-Store workshop : For all requests relating to the customisation/upgrade of your replica

In order to avoid any congestion of telephone lines, please prefer to contact our technical support where we guarantee a response within a few hours.

Paiement ALMA

ALMA PAYMENT
in 3,4 or 10 instalments